Unified Members voted to Join with Genisys Credit Union. Thank You for your vote of Confidence!
On November 12, 2021, Unified Communities Federal Credit Union announced that it will be joining forces with Genisys Credit Union. On April 20, 2022 the final votes were counted approving the merger with Genisys Credit Union. This is GREAT news for credit union members and employees of both Unified Communities and Genisys.
Joining with Genisys will translate into greater value for you, including more branches, a full-service contact center, higher deposit rates, lower loan rates, enhanced online and mobile banking capabilities, including remote deposit of checks, an award-winning high-yield checking account, and more opportunities to add to member benefits in the future.
When Will This Combination Be Final?
The combination will be finalized on June 1, 2022. Preparations have been underway for the successful combination of the operations and the Unified systems will be combined into the Genisys system on July 1st.
We will continue to update this site as information becomes available so check back frequently.
FAQs for Unified Members
Account Access during 6/30 - 7/1
Your credit union will be completing the Unified/Genisys merger with a system conversion to take place between 4pm (EDT) June 30 and 12 noon July 1, 2022. This conversion will place all former Unified Communities Federal Credit Union members on the Genisys operating system, providing full access to your accounts at an additional 28 branches across Southeast Michigan.
Branch hours will change on Friday, July 1st. We will be open from 12 noon to 6pm. Please note, Monday, July 4th is a Federal holiday and all locations will be closed.
On Thursday, June 30th mobile banking will be shut down at 4pm and online banking will shut down at 5:45pm. Access to both Genisys mobile and online banking will begin on July 1st at noon.
You can continue to use your existing checks and access your accounts at ATMs using your current card through the timeline outlined below. Please visit a Genisys branch when you need to reorder checks.
You may use your Unified debit card for purchases during system conversion period through July 2nd. You may use your Unified credit card through July 9th. Watch your mail for information about your new Genisys Debit and Credit Card issuance.
Where do I go for more information?
We will be posting information on our website as it becomes available. Please check back often for the latest updates.
Why is Unified Communities Federal Credit Union merging with Genisys Credit Union?
The credit union and financial industry is becoming increasingly competitive and consolidated. The partnership with Genisys is a proactive step that allows our two institutions to capitalize on their strengths, and position us to meet the current and future needs of all members.
How will the Unified Communities combination with Genisys affect my service?
Members will retain the high-quality services they have now, plus enjoy expanded branch locations in southeast Michigan, access to a full-service Contact Center, enhanced online and mobile access (including mobile deposit, card controls, and mobile bill pay), Debit Rewards, additional products, services and convenience, and uninterrupted membership.
Is my money safe?
Yes. Your funds continue to be federally insured by the National Credit Union Administration.
I have a lot of money on deposit. Will the level of deposit insurance change in any way?
No. Your deposit accounts will continue to be insured up to $250,000 by The National Credit Union Share Insurance Fund. It is important to note that the financial stability of an organization goes beyond share insurance. Genisys Credit Union maintains a high net worth ratio and has consistently received the highest rating possible from Bauer Financial, Inc. (Five Stars). BauerFinancial is an independent organization that classifies all credit unions and banks based on a number of factors, including profitability, investment portfolio, capital, loan delinquencies, and historical trends and reserves. Genisys has received Bauer Financial's prestigious Sustained Superiority Award for achieving 5-Star status for over 80 consecutive quarters. This makes a strong statement about the safety and financial soundness of the credit union going forward.
What is the advantage of being bigger?
Combining the best of both organizations means a credit union with expanded products and services, more financial assets, combined technology, enhanced personnel skills, and expanded diversification of membership. All of these things combined, make for a stronger credit union and will provide for an enhanced member experience.
Some of the benefits that you will receive from your new credit union include:
- A larger branch network. Genisys currently has 28 branches in southeast Michigan, including a new branch in Van Buren Township/Belleville, featuring a drive-up ATM and drive-thru.
- Expanded access to your accounts through the Genisys full-service Contact Center, where you call, e-mail or chat with us, rather than visiting a branch.
- The latest in mobile and online banking technology, including remote deposit, card controls, and bill payment through your smartphone or computer
- Available credit through the Genisys consumer loan and mortgage departments
- Valuable financial guidance and service through Genisys Investment Services
- Debit Rewards on all of your signature-based debit card transactions
- Genius High-Yield Checking
- Improved deposit and loan rates
- Business banking solutions
Is the decision to merge final?
Almost. Following lengthy and deliberate fact-finding and due diligence, the partnership was unanimously approved by the Board of Directors from each Credit Union. On April 20, 2022 a positive member vote was validated. The merger will be official on June 1, 2022.
Will there be layoffs or job loss?
No job loss or layoffs are planned or anticipated. Employees will also retain their current compensation, seniority, and receive very competitive benefits.
Are you going to close my Branch?
There are no plans to close branches. Providing quality, convenient services that members use is Genisys' number one priority.
When will I be able to start using Genisys Credit Union's or shared branches?
Shared branches will still be available with no changes, moving forward. It will be necessary to convert Unified Communities to the same data processing system before members can begin using all Genisys branches. This is planned to be completed on July 1, 2022 and more information will be shared with you as that event nears.
How will I be notified if there are any changes to my account?
Members will continue to receive updates via mail, newsletters, statements, Web sites, email, and lobby brochures. Please be sure to read all material sent to you from your credit union.
When will I start to notice a change?
Depending on the timeline for regulatory approval, Unified Communities members may begin to see operations combine slowly over a period of several months, beginning in late first quarter 2022. Members will be kept informed of changes and new opportunities as they become available.
Since we will be significantly larger, will we operate like a bank?
No. We will stay a nonprofit, member-owned financial cooperative and serve members in the traditional credit union manner, including community-based service. Genisys Credit Union has been voted Best Credit Union by the readers of several local news outlets, including the Oakland Press, the Macomb Daily, the Clarkston News and others for several years in a row. Genisys employees have voted Genisys a Detroit Free Press Top Workplace several years in a row and Genisys is known for their commitment to the communities they operate in and high member satisfaction. This will continue and the members and communities served by Unified Communities Federal Credit Union will benefit.
Will I be able to continue to use my checks or will I have to order new ones?
If any changes are made that result in your current checks becoming obsolete you will be notified well in advance. You will not incur any merger-related costs for the new checks.
Will my account number(s) change as a result of the merger?
There will not be an immediate change in your account numbers. However, once the computer systems of the two credit unions are combined, there may be a change in some of the account numbers. Those members with accounts that are affected will be contacted well in advance of the changes.
Will my direct deposit continue to post to my account(s) without interruption?
Yes. Your direct deposit will continue to be posted to your existing accounts without interruption.
Will my loan or certificate rate change?
The rate on your fixed-rate loan or share certificate will remain the same until the end of the term. As always, any renewals or new loans will be subject to current rates.
Will my credit card, debit card, and bill payment still work?
Yes. Your credit card, debit card and bill payment will continue to work. As your cards expire they will be replaced with new cards that will reflect the Genisys brand. As integration plans are formalized, you can be assured that if any changes are made to your account numbers, we will ensure that the adjustments to your bill payment, automatic transfers, and your ACH transactions will be taken care of by our staff.
Will my credit card rate change?
The rate on your current credit card will remain the same. If there are ever any changes to your credit card terms and conditions, you will be notified in advance.
I am a member of both Unified Communities Federal Credit Union and Genisys Credit Union. Can I combine my accounts? Can I keep them separate if I wish to do so?
You may maintain separate accounts. However, if you wish to combine them you may do so once the computer systems are combined in 2022.
Will the passwords I use to access my account(s) change?
There will be no immediate change in your passwords. However, once the computer systems of the two credit unions are combined, you will be requested to re-register for mobile banking and online banking.
Who will be the CEO of the combined credit union?
The President and CEO of Genisys Credit Union, Jackie Buchanan, will remain in her position as President & CEO of the combined credit union.
If you have questions we would love to hear from you. Please complete the Merger Questions contact form below.