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03.20.20 Update -   Click Here

03.18.20 - A Message From the CEO

If you have concerns about not being able to make your loan payment, please contact us as soon as possible to discuss arrangements.

We are offering the following for our members affected by COVID-19

  • Skip A Pay with waived fee available for certain loan products

Mortgages: Many members have been financially impacted by COVID-19, we are here for you and want to discuss options to help you through this uncertain time.  We encourage anyone who has been financially impacted by COVID-19 to contact our Member Solutions team at or call us at 800-353-4449. Some of the ways Mortgage Center can help are:

  • Temporarily delaying one mortgage payment (Disaster Recovery Repayment Plan);
  • Special Forbearance Plan for those borrowers that are unemployed due to COVID-19;
  • Self-employed hardship due to COVID-19;
  • Waiving of late fees for qualified borrowers for a specific amount of time;
  • Suspension of foreclosure and other legal proceedings.

If you would like to request a Skip A Pay, please fill out the form below. This form is not for mortgages.

Conditions: Cosigner/Joint must sign if applicable - Payments being made by disability insurance are not eligible:
I/We understand that the postponement of my/our loan payment(s) will not affect the payment record of my/our account since the payment you postpone will be added to the end of my/our loan. Interest will continue to be calculated on the total outstanding balance from the date of last payment:
Security Code: